View Categories

Payment and cancellation conditions

1 min read

The terms of payment (“Agreement”) apply to your purchase of a service or accommodation reservation. For this purpose, by ordering the service, you accept and agree to the terms. In addition, if you have made a reservation but do not wish to be bound by these terms and conditions, please cancel your reservation immediately before it enters the Service and becomes non-cancelable. If you cancel an already booked and paid service 72 hours before arrival, counting backwards from the defined check-in date at 4 p.m., we will refund the entire amount paid.

Before your reservation is confirmed, a link will be sent to your email address where you will receive information on how to cancel the reservation. Confirmation of an acceptable cancellation will be sent by email, including the date and time of cancellation and information on the refund amount. The request for the refund of the total amount paid for the reservation will not be refunded if the request for the refund arrives later than 72 hours counting the date and time of the reservation. Apartment-40, according to the rules, returns the entire amount within 5 working days (public holidays, Saturdays and Sundays are not counted as working days).

Payment for the service can be made with debit cards directly to the account, through a PayPal account if you have one, and with debit and credit cards on the SaltPay portal. Invoices are due and payable within the period specified on your invoice, starting from the invoice date. Apartman-40 is not responsible for typographical or other errors that you enter into the system. The bill must be paid at least 3 days (72 hours) before arrival, i.e. 72 hours back from the defined check-in date at 4 p.m. If you book accommodation in such a way that check-in is possible in less than 72 hours, start the payment process immediately after receiving the booking confirmation. In this case, the amount paid cannot be returned.

Please note that payment cannot be made by debit or credit card on the spot when you arrive at the apartment. In that case, the only method of payment would be cash.

If you have not canceled the reservation 3 days before the check-in date and have not made the payment 3 days before the check-in date, your reservation will be canceled due to non-payment within the defined period and you will receive a written notification.

If there is no cancellation up to 3 days before the check-in date, and based on a written request sent by e-mail to Apartment 40 for payment of the accommodation according to the invoice issued in the apartment on the check-in date, the reservation will not be cancelled.

The lessor is not liable for VAT based on Article 90.2. of the VAT Act, and the residence tax is paid in a lump sum and is included in the price.

Powered by BetterDocs